--- title: User Set-Up, Permissions and Deletion description: This is a Guide for User Set-Up, Permissions and Deletion. --- [Skip to content](https://support.kitchencut.com/user-set-up-and-access#main-content) English Show submenu for translations [More support](https://support.kitchencut.com/kb-tickets/new?hsLang=en) ![KC-H-18.jpg\]](https://support.kitchencut.com/hs-fs/hubfs/KC-H-18.jpg?height=40&name=KC-H-18.jpg) - [Contact Us](https://www.kitchencut.com/contact-us) Open main navigation Close main navigation - [Contact Us](https://www.kitchencut.com/contact-us) - English Show submenu for translations - [More support](https://support.kitchencut.com/kb-tickets/new) - Jump to kitchencut.com Jump to kitchencut.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [F+B Engine | Support Center](https://support.kitchencut.com/?hsLang=en) 2. [SETTINGS](https://support.kitchencut.com/settings?hsLang=en) 3. [Team](https://support.kitchencut.com/settings?hsLang=en#team) # User Set-Up, Permissions and Deletion ## This is a Guide for User Set-Up, Permissions and Deletion. Kitchen CUT allows you to manage users based on controlled permission levels using **User Groups**. This ensures team members have access only to the features and locations necessary for their role. --- ### 📁 Navigation Path To view and manage users: **Settings** \> **Team** \> **Users![Screenshot 2025-05-29 at 11.14.41](https://support.kitchencut.com/hs-fs/hubfs/Screenshot%202025-05-29%20at%2011.14.41.png?width=688&height=208&name=Screenshot%202025-05-29%20at%2011.14.41.png)** --- ### 👥 How Access Works - Each user is assigned **one User Group**, which defines their system permissions. - Access is also limited to specific **Outlets** – users can only see or interact with data in the outlets they are assigned to. - Access levels are controlled strictly to maintain system integrity and data accuracy. --- ### 🔑 Managing Users #### ➕ Add a New User Follow the steps in this article: 🔗 [Creating a New User](https://support.kitchencut.com/how-to-create-new-users?hsLang=en) #### 🔄 Reset a User's Password If a user forgets their password, an admin can send a reset link: 1. Navigate to **Settings \> Team \> Users**. 2. Locate the user in the list. 3. Click **Actions \> Reset Password**.![Screenshot 2025-05-29 at 11.16.29](https://support.kitchencut.com/hs-fs/hubfs/Screenshot%202025-05-29%20at%2011.16.29.png?width=688&height=198&name=Screenshot%202025-05-29%20at%2011.16.29.png) An email will be sent to the user with instructions to reset their password. #### 🚫 Ban a User To revoke access immediately: 1. Go to **Settings \> Team \> Users**. 2. Click **Actions \> Ban User**. > 🔒 **Banned users** will no longer be able to log in, but their activity logs and history will remain intact. --- ### 🛡️ Director-Level Access Director-level access grants **complete visibility and control** over the system. > Only existing **Director-level users** can assign this role to others. Be cautious when granting Director access, as it allows the user to: - View all outlets - Manage users and permissions - Access all settings and reporting features --- ### ✅ Best Practices - Assign users only to the outlets they operate in. - Keep User Groups clear and role-specific to avoid permission errors. - Review user access regularly, especially after staff changes. - Ban users immediately if someone leaves your business. --- ### ❓FAQs **Q: Can a user belong to more than one User Group?** A: No. Each user can only be assigned to a single User Group, which controls their permissions. **Q: What happens if I ban a user?** A: The user will lose access to the system immediately, but their historical activity remains for auditing. **Q: Who can assign Director-level access?** A: Only existing Director-level users have the ability to grant that permission. **Q: Can I reset a password for someone who hasn’t received their welcome email?** A: Yes. 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