SETTINGS
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      2. SETTINGS

      User Set-Up, Permissions and Deletion

      This is a Guide for User Set-Up, Permissions and Deletion.

      Kitchen CUT allows you to manage users based on controlled permission levels using User Groups. This ensures team members have access only to the features and locations necessary for their role.

      📁 Navigation Path

      To view and manage users:
      Settings > Team > UsersScreenshot 2025-05-29 at 11.14.41

      👥 How Access Works

      • Each user is assigned one User Group, which defines their system permissions.

      • Access is also limited to specific Outlets – users can only see or interact with data in the outlets they are assigned to.

      • Access levels are controlled strictly to maintain system integrity and data accuracy.

      🔑 Managing Users

      ➕ Add a New User

      Follow the steps in this article:
      🔗 Creating a New User

      🔄 Reset a User's Password

      If a user forgets their password, an admin can send a reset link:

      1. Navigate to Settings > Team > Users.

      2. Locate the user in the list.

      3. Click Actions > Reset Password.Screenshot 2025-05-29 at 11.16.29

      An email will be sent to the user with instructions to reset their password.

      🚫 Ban a User

      To revoke access immediately:

      1. Go to Settings > Team > Users.

      2. Click Actions > Ban User.

      🔒 Banned users will no longer be able to log in, but their activity logs and history will remain intact.

      🛡️ Director-Level Access

      Director-level access grants complete visibility and control over the system.

      Only existing Director-level users can assign this role to others.

      Be cautious when granting Director access, as it allows the user to:

      • View all outlets

      • Manage users and permissions

      • Access all settings and reporting features

      ✅ Best Practices

      • Assign users only to the outlets they operate in.

      • Keep User Groups clear and role-specific to avoid permission errors.

      • Review user access regularly, especially after staff changes.

      • Ban users immediately if someone leaves your business.

      ❓FAQs

      Q: Can a user belong to more than one User Group?
      A: No. Each user can only be assigned to a single User Group, which controls their permissions.

      Q: What happens if I ban a user?
      A: The user will lose access to the system immediately, but their historical activity remains for auditing.

      Q: Who can assign Director-level access?
      A: Only existing Director-level users have the ability to grant that permission.

      Q: Can I reset a password for someone who hasn’t received their welcome email?
      A: Yes. Use the Reset Password action to trigger a new login link.

      🆘 Still need help?