Messages & Messageboard

Kitchen CUT offers two internal communication tools to help keep your team connected and up to date:

Messages – Send direct, simple text-based emails to individual users or teams
Messageboard – Create formatted internal articles with images and attachments visible on login

These tools are ideal for everything from daily announcements and SOP updates to onboarding and internal training materials.

📩 Messages – Send Internal Emails to Users

The Messages function allows you to quickly send basic internal messages to users’ contact email addresses directly from Kitchen CUT.

To send a message:

Go to:

Team > Messages

2. Click + Add New

From here you can:

Select individual users or user groups
Target by specific outlets
Write a subject line and message content
Attach supporting files (e.g. updated menus, SOPs, handbooks)

These messages are delivered directly to the selected users' email inboxes.

📎 Useful for reminders, file sharing, or quick updates.

📌 Messageboard – Share Articles With Your Teams

The Messageboard allows you to create enhanced internal articles that users see when logging into the system. These can include:

🍸 Drinks bibles
⚠️ COSHH documentation
👋 Onboarding guidance
🧾 Policy updates or service notes

Unlike Messages, the Messageboard supports formatting, images, and file attachments — making it ideal for longer or recurring communications.

To create a Messageboard post:

Go to:

Team > Messageboard

2. Click Add New Message

You’ll be able to:

Add a title and fully formatted article content
Attach images or PDFs/Word/Excel files
Set visibility by outlet or user group

These articles will appear on the user's dashboard when they log into Kitchen CUT during the date range specified.

💡 Best Practices

Use Messages for quick, direct email communication with team members
Use the Messageboard for training material, onboarding content, or recurring SOP updates
Keep Messageboard titles clear and action-focused
Set an expiry date for Messageboard posts to avoid clutter
Use the Messageboard to standardise internal knowledge (e.g. recipes, portioning guides, allergy processes)

❓FAQs

Can I track who’s read a Messageboard article?
Not currently. If read confirmation is important, consider sending a Message as well.

What’s the difference between a Message and a Messageboard post?

Messages are sent to users' email addresses
Messageboard posts are visible inside Kitchen CUT and can include images and attachments

Can Messageboard articles include videos or formatting?
Yes — you can embed links, apply formatting (bold, lists, etc.), and upload files or images.

Can I restrict articles to only certain users?
Yes — you can control visibility by user group or outlet assignment during article creation.

🆘 Need Help?

📧 Email Support: support@kitchencut.com
📝 Submit a Ticket: Submit a ticket