--- title: Messages & Messageboard description: How to use the internal communication features on Kitchen CUT. --- [Skip to content](https://support.kitchencut.com/team-messageboard#main-content) English Show submenu for translations [More support](https://support.kitchencut.com/kb-tickets/new?hsLang=en) ![KC-H-18.jpg\]](https://support.kitchencut.com/hs-fs/hubfs/KC-H-18.jpg?height=40&name=KC-H-18.jpg) - [Contact Us](https://www.kitchencut.com/contact-us) Open main navigation Close main navigation - [Contact Us](https://www.kitchencut.com/contact-us) - English Show submenu for translations - [More support](https://support.kitchencut.com/kb-tickets/new) - Jump to kitchencut.com Jump to kitchencut.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [F+B Engine | Support Center](https://support.kitchencut.com/?hsLang=en) 2. [TEAM](https://support.kitchencut.com/team?hsLang=en) # Messages & Messageboard ## How to use the internal communication features on Kitchen CUT. Kitchen CUT offers two internal communication tools to help keep your team connected and up to date: 1. **Messages** – Send direct, simple text-based emails to individual users or teams 2. **Messageboard** – Create formatted internal articles with images and attachments visible on login These tools are ideal for everything from daily announcements and SOP updates to onboarding and internal training materials. --- #### 📩 Messages – Send Internal Emails to Users The **Messages** function allows you to quickly send basic internal messages to users’ contact email addresses directly from Kitchen CUT. ### To send a message: 1. Go to: `Team > Messages``` ![Screenshot 2025-07-15 at 10.55.55](https://support.kitchencut.com/hs-fs/hubfs/Screenshot%202025-07-15%20at%2010.55.55.png?width=334&height=198&name=Screenshot%202025-07-15%20at%2010.55.55.png) 2.     Click **+ Add New![Screenshot 2025-07-15 at 10.55.25](https://support.kitchencut.com/hs-fs/hubfs/Screenshot%202025-07-15%20at%2010.55.25.png?width=688&height=362&name=Screenshot%202025-07-15%20at%2010.55.25.png)** From here you can: - Select **individual users** or **user groups** - Target by **specific outlets** - Write a **subject line** and **message content** - Attach supporting files (e.g. updated menus, SOPs, handbooks) These messages are delivered directly to the selected users' email inboxes. > 📎 *Useful for reminders, file sharing, or quick updates.* --- #### 📌 Messageboard – Share Articles With Your Teams The **Messageboard** allows you to create enhanced internal **articles** that users see when logging into the system. These can include: - 🍸 *Drinks bibles* - ⚠️ *COSHH documentation* - 👋 *Onboarding guidance* - 🧾 *Policy updates or service notes* Unlike Messages, the Messageboard supports **formatting**, **images**, and **file attachments** — making it ideal for longer or recurring communications. ### To create a Messageboard post: 1. Go to: `Team > Messageboard` 2.      Click **Add New Message** ![Screenshot 2025-07-15 at 10.58.05](https://support.kitchencut.com/hs-fs/hubfs/Screenshot%202025-07-15%20at%2010.58.05.png?width=688&height=369&name=Screenshot%202025-07-15%20at%2010.58.05.png)You’ll be able to: - Add a **title** and fully formatted **article content** - Attach **images** or **PDFs/Word/Excel** files - Set **visibility** by outlet or user group These articles will appear on the user's dashboard when they log into Kitchen CUT during the date range specified. --- ### 💡 Best Practices - Use **Messages** for quick, direct email communication with team members - Use the **Messageboard** for training material, onboarding content, or recurring SOP updates - Keep Messageboard titles clear and action-focused - Set an **expiry date** for Messageboard posts to avoid clutter - Use the Messageboard to standardise internal knowledge (e.g. recipes, portioning guides, allergy processes) --- ### ❓FAQs **Can I track who’s read a Messageboard article?** Not currently. If read confirmation is important, consider sending a Message as well. **What’s the difference between a Message and a Messageboard post?** - **Messages** are sent to users' **email addresses** - **Messageboard** posts are **visible inside Kitchen CUT** and can include images and attachments **Can Messageboard articles include videos or formatting?** Yes — you can embed links, apply formatting (bold, lists, etc.), and upload files or images. **Can I restrict articles to only certain users?** Yes — you can control visibility by **user group** or **outlet assignment** during article creation. --- ### 🆘 Need Help? 📧 **Email Support**: support@kitchencut.com 📝 **Submit a Ticket**: [Submit a ticket](https://support.kitchencut.com/kb-tickets/new?hsLang=en) - [WHAT'S NEW?](https://support.kitchencut.com/whats-new?hsLang=en) - [PRODUCTS](https://support.kitchencut.com/products?hsLang=en#main-content) - [Creation & Deletion](https://support.kitchencut.com/products?hsLang=en#creation-deletion) - [Product Management](https://support.kitchencut.com/products?hsLang=en#product-management) - [Product Information](https://support.kitchencut.com/products?hsLang=en#product-information) - [SUPPLIERS](https://support.kitchencut.com/suppliers?hsLang=en#main-content) - [Connections](https://support.kitchencut.com/suppliers?hsLang=en#connections) - [Pricelists](https://support.kitchencut.com/suppliers?hsLang=en#pricelists) - [ORDERING](https://support.kitchencut.com/ordering?hsLang=en#main-content) - [Suppliers](https://support.kitchencut.com/ordering?hsLang=en#suppliers) - [Placing Orders](https://support.kitchencut.com/ordering?hsLang=en#placing-orders) - [Deliveries](https://support.kitchencut.com/ordering?hsLang=en#deliveries) - [Lists](https://support.kitchencut.com/ordering?hsLang=en#lists) - [PAR Levels](https://support.kitchencut.com/ordering?hsLang=en#par-levels) - [INVENTORY](https://support.kitchencut.com/inventory?hsLang=en#main-content) - [Stock Take Video Series](https://support.kitchencut.com/inventory?hsLang=en#stock-take-video-series) - [Stock Taking](https://support.kitchencut.com/inventory?hsLang=en#stock-taking) - [Transfers](https://support.kitchencut.com/inventory?hsLang=en#transfers) - [Waste](https://support.kitchencut.com/inventory?hsLang=en#waste) - [Reporting](https://support.kitchencut.com/inventory?hsLang=en#reporting) - [MENU COSTING](https://support.kitchencut.com/menu-costing?hsLang=en#main-content) - [Recipes](https://support.kitchencut.com/menu-costing?hsLang=en#recipes) - [Menus](https://support.kitchencut.com/menu-costing?hsLang=en#menus) - [POS](https://support.kitchencut.com/pos?hsLang=en#main-content) - [Menu Items](https://support.kitchencut.com/pos?hsLang=en#menu-items) - [EPOS](https://support.kitchencut.com/pos?hsLang=en#epos) - [ECOMMERCE](https://support.kitchencut.com/ecommerce?hsLang=en#main-content) - [Digital Menus](https://support.kitchencut.com/ecommerce?hsLang=en#digital-menus) - [REVENUE](https://support.kitchencut.com/revenue?hsLang=en#main-content) - [Reports](https://support.kitchencut.com/revenue?hsLang=en#reports) - [ACCOUNTING](https://support.kitchencut.com/accounting?hsLang=en#main-content) - [Accountancy package integrations](https://support.kitchencut.com/accounting?hsLang=en#accountancy-package-integrations) - [TEAM](https://support.kitchencut.com/team?hsLang=en) - [SETTINGS](https://support.kitchencut.com/settings?hsLang=en#main-content) - [Team](https://support.kitchencut.com/settings?hsLang=en#team) - [Business](https://support.kitchencut.com/settings?hsLang=en#business) - [Sales](https://support.kitchencut.com/settings?hsLang=en#sales) - [Menu Costing](https://support.kitchencut.com/settings?hsLang=en#menu-costing) - [Revenue Outlets](https://support.kitchencut.com/settings?hsLang=en#revenue-outlets) - [EDUCATION USERS](https://support.kitchencut.com/education-users?hsLang=en) - [CENTRAL PRODUCTION UNIT (CPU)](https://support.kitchencut.com/central-production-unit-cpu?hsLang=en#main-content) - [CPU Products](https://support.kitchencut.com/central-production-unit-cpu?hsLang=en#cpu-products) - [CPU Production lists](https://support.kitchencut.com/central-production-unit-cpu?hsLang=en#cpu-production-lists) - [CPU as a supplier](https://support.kitchencut.com/central-production-unit-cpu?hsLang=en#cpu-as-a-supplier) - [KC Lite](https://support.kitchencut.com/kc-lite?hsLang=en#main-content) - [Getting Started](https://support.kitchencut.com/kc-lite?hsLang=en#getting-started) - [Products](https://support.kitchencut.com/kc-lite?hsLang=en#products) - [Menu Costing](https://support.kitchencut.com/kc-lite?hsLang=en#menu-costing) - [SUPPLIER GATEWAY](https://support.kitchencut.com/supplier-gateway?hsLang=en#main-content) - [Getting Started with the Supplier Gateway](https://support.kitchencut.com/supplier-gateway?hsLang=en#getting-started-with-the-supplier-gateway) - [Creating and Submitting Price Files to Customers](https://support.kitchencut.com/supplier-gateway?hsLang=en#creating-and-submitting-price-files-to-customers) - [Supplier Invoicing](https://support.kitchencut.com/supplier-gateway?hsLang=en#supplier-invoicing) - [Contact Us](https://www.kitchencut.com/contact-us) [![kitchencut.png](https://support.kitchencut.com/hs-fs/hubfs/KC_logoTransparent.jpg?width=722&height=156&name=KC_logoTransparent.jpg "kitchencut.png")](http://kitchencut.com) Kitchen CUT | F+B Engine Copyright © 2026, Kitchen CUT