This guide explains the options for removing users from your account
If a user no longer requires access to your Kitchen CUT account, admin-level users can ban or delete users from the system. There are important distinctions between these two actions and what is required to reverse them.
π Banning vs Deleting Users
-
Banning a user disables their access but retains their data. You can reinstate them later if needed.
-
Deleting a user removes them from your account entirely. This action is not reversible via the admin interface.
β οΈ Note: Only admin-level users can perform these actions.
π§ How to Ban or Delete a User
-
Go to System > Team > Users.
-
Locate the user you want to manage from the list.
-
Click the Actions dropdown beside their name.
-
Choose one of the following:
-
Ban User β immediately disables the account but retains user data.
-
Delete User β completely removes the user from the system.
-
π How to Reinstate a User
-
Banned Users:
Admin-level users can reinstate banned users at any time using the same Actions dropdown. -
Deleted Users:
If a user has been deleted and needs to be restored, please contact Kitchen CUT support.
βFAQs
Whatβs the difference between banning and deleting a user?
Banning removes access without removing their data, while deleting removes them entirely from the system.
Can I reinstate a banned user myself?
Yes, admin-level users can reinstate banned users from the Actions dropdown.
Can I reinstate a deleted user myself?
No, deleted users must be reinstated by Kitchen CUT support.
π¬ Need Help?
π§ Email support: support@kitchencut.com
π Submit a support ticket: Submit a Request