Removing Users from your Kitchen Cut account

This guide explains the options for removing users from your account

If a user no longer requires access to your Kitchen CUT account, admin-level users can ban or delete users from the system. There are important distinctions between these two actions and what is required to reverse them.


πŸ”„ Banning vs Deleting Users

  • Banning a user disables their access but retains their data. You can reinstate them later if needed.

  • Deleting a user removes them from your account entirely. This action is not reversible via the admin interface.

⚠️ Note: Only admin-level users can perform these actions.


🧭 How to Ban or Delete a User

  1. Go to System > Team > Users.

  2. Locate the user you want to manage from the list.

  3. Click the Actions dropdown beside their name.

  4. Choose one of the following:

    • Ban User – immediately disables the account but retains user data.

    • Delete User – completely removes the user from the system.


πŸ” How to Reinstate a User

  • Banned Users:
    Admin-level users can reinstate banned users at any time using the same Actions dropdown.

  • Deleted Users:
    If a user has been deleted and needs to be restored, please contact Kitchen CUT support.


❓FAQs

What’s the difference between banning and deleting a user?
Banning removes access without removing their data, while deleting removes them entirely from the system.

Can I reinstate a banned user myself?
Yes, admin-level users can reinstate banned users from the Actions dropdown.

Can I reinstate a deleted user myself?
No, deleted users must be reinstated by Kitchen CUT support.


πŸ’¬ Need Help?

πŸ“§ Email support: support@kitchencut.com
πŸ“ Submit a support ticket: Submit a Request