This guide explains the options for removing users from your account
If a user no longer requires access to your Kitchen CUT account, admin-level users can ban or delete users from the system. There are important distinctions between these two actions and what is required to reverse them.
🔄 Banning vs Deleting Users
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Banning a user disables their access but retains their data. You can reinstate them later if needed.
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Deleting a user removes them from your account entirely. This action is not reversible via the admin interface.
⚠️ Note: Only admin-level users can perform these actions.
🧭 How to Ban or Delete a User
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Go to System > Team > Users.
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Locate the user you want to manage from the list.
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Click the Actions dropdown beside their name.
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Choose one of the following:
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Ban User – immediately disables the account but retains user data.
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Delete User – completely removes the user from the system.
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🔁 How to Reinstate a User
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Banned Users:
Admin-level users can reinstate banned users at any time using the same Actions dropdown. -
Deleted Users:
If a user has been deleted and needs to be restored, please contact Kitchen CUT support.
❓FAQs
What’s the difference between banning and deleting a user?
Banning removes access without removing their data, while deleting removes them entirely from the system.
Can I reinstate a banned user myself?
Yes, admin-level users can reinstate banned users from the Actions dropdown.
Can I reinstate a deleted user myself?
No, deleted users must be reinstated by Kitchen CUT support.
💬 Need Help?
📧 Email support: support@kitchencut.com
📝 Submit a support ticket: Submit a Request