How to Upload Products to Your Gateway Catalogue

This guide will show you how to upload products both individually and bulk via the import template

As a supplier, keeping your product catalogue up to date is essential for maintaining accurate pricing and stock information across your customers' systems. Kitchen CUT gives you two ways to manage your catalogue:

  • Upload multiple products 

  • Add individual products manually


Option 1: Bulk Upload via Template

  1. Navigate to: Catalogue > Imports

  2. Click Product ImportScreenshot 2025-05-23 at 15.28.03

  3. Download the Template

  4. Complete all required fields in the template

  5. Upload the file using the Choose File option

  6. Click Upload

  7. Review and fix any errors before confirming the upload

📌 Ensure data formatting (e.g. prices, units, product codes) matches system requirements to avoid upload issues.


Option 2: Add a Single Product Manually

  1. Navigate to: Catalogue > Products

  2. Click CREATE NEW PRODUCT

  3. Fill in the required product details, including:

    • Product Name

    • Product Code

    • Unit and Pack Size

    • Price

    • VAT Rate

  4. Click Save

The product will now be added to your Gateway Catalogue.


FAQs

❓What file format should I use for bulk uploads?

Use the provided CSV/XLS template

❓What happens if I leave a required field blank?

The system will flag it as an error during upload. You’ll need to correct the data and re-upload the file.

❓Can I update existing products via upload?

Yes, if the Product Code matches an existing item, the upload will update its details.

❓Can I delete products from the Gateway Catalogue?

Products can be deleted or achieved to remove them from active use.


Need Help?

📩 Submit a support ticket
📧 Or email: support@kitchencut.com