How to Add a New Product

Add products when an item is not already present in your catalogue. Products you add here can be used in recipes, ordering and stock records.

You can access this feature from: Suppliers > Products

Creating a single product

Navigate to Suppliers > Products and click Add New.
Complete the Product Form (see required fields below).
Click Create — the product will be added to your catalogue and available for recipes, orders and inventory.

Fields to complete (keep these handy)

Product name — supplier name for the product
Code — supplier or internal product code (unique identifier)
Supplier — select the supplier profile the product belongs to
Category — e.g. Fruit & Veg / Salad (helps reporting & ordering)
Total UOM — choose the weight/volume measurement that you are buying the product in (kg, g, litre, ml etc) NB: try to always use weight/volume measurements here, rather than arbitrary 'each' measures.
Total Units — The orderable unit e.g. 4 Case
Pack Size - Used to describe the largest orderable unit e.g. 1 Box
Pack Size Info - Good indicator of whether the product set up is correct. UOM is divided by the total units value.
Price — numeric cost (no currency symbol)
Net weight — where applicable (drained weight etc.)
Split pack — leave blank for Yes (system defaults to allowing split packs). Enter N if splitting is not allowed.
Tax class — VAT/tax code for the product
Allergens — tick relevant allergens (enter ‘Y’ in import)
Notes / Internal info — optional free text

Tip: prefer weight/volume UOMs over “each” for accurate costing and inventory control.

Bulk import (recommended for many products)

Go to Suppliers > Products > Import and choose New Product Import.
Download the Product Import Template (XLS) and open it.
Fill the template using the columns described (one product per row). You may include products from multiple suppliers in one file.
Upload the completed file in the Import screen and select Standard Import.
- Optionally set default Supplier / Category / Class if not included in the file.
Click Import. The system will parse the file and flag any errors.
Review and correct flagged rows, then Confirm all possible products to finalise the import.
Once confirmed the products will be available in the catalogue.

Bulk import notes

The system flags validation errors — correct them in the interface or update the file and re-import.
After a successful import you may need to set accounting/purchasing codes or additional attributes depending on your settings.

Using new products

Once created (manually or via import) the product is available for: recipes / sub-recipes, orders, stock templates and reporting.
New additions may take some time before being reflected on your system. If you cannot see a product after import, check supplier assignment and any filters in the product list.

💡 Best practices

Use consistent naming and supplier codes to make searching and reporting straightforward.
Prefer weight/volume UOMs (g, kg, ml, L) rather than “each” for costing accuracy.
If you import, validate a small sample first to catch mapping or formatting issues, or use the Test Data function.
Keep the Split pack column explicit for items that cannot be split (enter N).
Populate allergens and tax class at creation for compliance and reporting.

❓ FAQs

Q: Can I create products for multiple suppliers in one import file?
A: Yes — include supplier data in each row and the import will add products for each supplier.

Q: What happens if my import file has errors?
A: The import page will list flagged rows. Correct them in the interface or update your file and re-import.

Q: Does adding a product affect stock automatically?
A: No — creating a product only adds it to the catalogue. Stock balances must be recorded via deliveries, stock takes or transfers.

Q: My product shows as “in use” — can I delete it?
A: If a product is linked to recipes/orders it cannot be deleted safely. Use delist or remove references first.

🆘 Need help?

📧 Email: support@kitchencut.com
📝 Submit a support ticket