--- title: How to Accept Product Updates Submitted via the Supplier Gateway description: This guide shows how to review the product price files that your suppliers have submitted through their Gateway accounts. --- [Skip to content](https://support.kitchencut.com/how-to-accept#main-content) English Show submenu for translations [More support](https://support.kitchencut.com/kb-tickets/new?hsLang=en) ![KC-H-18.jpg\]](https://support.kitchencut.com/hs-fs/hubfs/KC-H-18.jpg?height=40&name=KC-H-18.jpg) - [Contact Us](https://www.kitchencut.com/contact-us) Open main navigation Close main navigation - [Contact Us](https://www.kitchencut.com/contact-us) - English Show submenu for translations - [More support](https://support.kitchencut.com/kb-tickets/new) - Jump to kitchencut.com Jump to kitchencut.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [F+B Engine | Support Center](https://support.kitchencut.com/?hsLang=en) 2. [SUPPLIERS](https://support.kitchencut.com/suppliers?hsLang=en) 3. [Pricelists](https://support.kitchencut.com/suppliers?hsLang=en#pricelists) # How to Accept Product Updates Submitted via the Supplier Gateway ## This guide shows how to review the product price files that your suppliers have submitted through their Gateway accounts. When a connected supplier sends product or price updates via the Kitchen CUT Gateway, they will appear in your **Pricelists** tab for approval. You must accept, challenge, or decline each line to ensure your product catalogue stays up to date and accurate. --- ### How to Accept Product Updates #### 1. Navigate to the Pricelists Tab Go to: `Suppliers > Pricelists > Gateway Pricing`![Screenshot 2023-01-30 at 12.37.37](https://support.kitchencut.com/hs-fs/hubfs/Screenshot%202023-01-30%20at%2012.37.37.png?width=472&height=265&name=Screenshot%202023-01-30%20at%2012.37.37.png) Here you will see all incoming updates from Gateway-connected suppliers. --- #### 2. Filter by Supplier or Status Use the filters at the top of the page to: - Select a specific supplier - Filter by status - Pricelist that require review will be marked as '**Open**' #### ![](https://support.kitchencut.com/hubfs/Screenshot%202023-01-30%20at%2012-39-43-png.png) This will help narrow the list to pending items needing your attention. --- #### 3. Review Each Product Line Each update will include: - Product name - Updated price - Pack size and UOM - Additional changes (e.g. allergen info, supplier codes) ![](https://support.kitchencut.com/hs-fs/hubfs/Screenshot%202020-10-26%20at%2012-35-38-png.png?width=666&name=Screenshot%202020-10-26%20at%2012-35-38-png.png) --- #### 4. Accept, Challenge, or Decline Use the dropdown on the right of each product line to select:![](https://support.kitchencut.com/hubfs/Screenshot%202020-10-26%20at%2012-57-06-png.png) - `Accept` – Confirms the update and applies it to your product catalogue - `Challenge` – Flags the update for review or correction by the supplier - `Decline` – Rejects the update; no changes are made to the product Once you've made your selections, click **Submit Changes** at the bottom of the page to apply them. --- ### 💡 Best Practices - Review updates regularly to avoid disruption to purchasing or recipe costing. - Use the **Challenge** option if you spot errors in pricing, pack size, or allergen declarations. - Maintain good communication with suppliers to resolve challenged or declined updates quickly. --- ### ❓FAQs **Can I bulk accept all updates?** Yes — Using the green 'Import all without adjustments' button. **What happens after I accept an update?** The updated product data is immediately applied to your system and used in recipes, menus, ordering, and stock. **Will suppliers see if I challenge or decline an item?** Yes — your response is visible to the supplier, and they can follow up or resubmit amended data. --- ### 🆘 Need Help? 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