How Do I Reset My Password?

If you’ve forgotten your Kitchen CUT password or need to update it, there are three ways to reset it depending on your access level and login status.


🔄 Resetting Your Password

Option 1: From the Login Screen (Self-Service)

      1. Go to the Kitchen CUT login page.

      2. Click ‘Forgotten your password?’.Screenshot 2025-06-02 at 10.59.45

      3. Enter your registered email address.

      4. Click ‘Reset Password’.

📩 You’ll receive an email with a link to create a new password. Be sure to check your spam or junk folder if it doesn’t arrive in your inbox.


Option 2: Via the User Profile (While Logged In)

      1. Once logged in, click your user icon in the top-left corner.

      2. Select 'Change Password'.

      3. Enter your new password and confirm it in the appropriate fields.

      4. Save your changes.

🔐 This method is useful if you want to change your password proactively.


Option 3: As a System Admin (Resetting Another User’s Password)

      1. Go to System > Team > Users.

      2. Locate the user in the list.

      3. Click the Actions dropdown next to their name.

      4. Select ‘Reset Password’.Screenshot 2025-06-02 at 11.02.21

🛡️ Only Director-level users or those with the appropriate permissions can reset other users' passwords.


✅ Best Practices

      • Choose a secure, memorable password and avoid reusing previous ones.

      • If your business uses SSO (Single Sign-On), password resets may need to be handled through your internal login system instead of Kitchen CUT.


❓FAQs

What should I do if I don’t receive the password reset email?
Check your junk/spam folders. If you still don’t see it, contact support.

Can I reset a password for someone in another location?
Only if you have the correct system permissions. You must have visibility of the user under System > Team > Users.

What if my company uses SSO?
If your system is set up with Single Sign-On, you'll need to manage your password through your organisation’s authentication system rather than Kitchen CUT.


💬 Need Help?

📧 Email support: support@kitchencut.com
📝 Submit a ticket: Submit a Ticket