If you’ve forgotten your Kitchen CUT password or need to update it, there are three ways to reset it depending on your access level and login status.
🔄 Resetting Your Password
Option 1: From the Login Screen (Self-Service)
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Go to the Kitchen CUT login page.
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Click ‘Forgotten your password?’.
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Enter your registered email address.
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Click ‘Reset Password’.
📩 You’ll receive an email with a link to create a new password. Be sure to check your spam or junk folder if it doesn’t arrive in your inbox.
Option 2: Via the User Profile (While Logged In)
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Once logged in, click your user icon in the top-left corner.
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Select 'Change Password'.
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Enter your new password and confirm it in the appropriate fields.
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Save your changes.
🔐 This method is useful if you want to change your password proactively.
Option 3: As a System Admin (Resetting Another User’s Password)
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Go to
System > Team > Users. -
Locate the user in the list.
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Click the Actions dropdown next to their name.
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Select ‘Reset Password’.
🛡️ Only Director-level users or those with the appropriate permissions can reset other users' passwords.
✅ Best Practices
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Choose a secure, memorable password and avoid reusing previous ones.
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If your business uses SSO (Single Sign-On), password resets may need to be handled through your internal login system instead of Kitchen CUT.
❓FAQs
What should I do if I don’t receive the password reset email?
Check your junk/spam folders. If you still don’t see it, contact support.
Can I reset a password for someone in another location?
Only if you have the correct system permissions. You must have visibility of the user under System > Team > Users.
What if my company uses SSO?
If your system is set up with Single Sign-On, you'll need to manage your password through your organisation’s authentication system rather than Kitchen CUT.
💬 Need Help?
📧 Email support: support@kitchencut.com
📝 Submit a ticket: Submit a Ticket