This guide shows how to upload supplier products onto your Kitchen CUT system
When working with a new supplier, you may be provided with a product list to upload into your Kitchen CUT system. This process allows you to import multiple products at once using the system's import template.
How to Upload a Product List
1. Navigate to the Products Tab
Go to:Suppliers > Products > Imports
2. Download the Import Template
Click New Product Import to download the standard import template.
3. Complete the Import Template
Open the Excel (.xls) file and fill in the following fields:
- Ingredient name - Name of the ingredient supplied from supplier
- Ingredient code - Supplier code supplied by supplier
- Supplier name - The name of the supplier
- Ingredient category – e.g. Fruit & Veg/ Dairy/Meat/Fish & Seafood etc
- Ingredient sub-category (optional) – e.g. Salad/Poultry/Shellfish etc
- Ingredient cost - What the agreed price is (important: do not add currency just numbers)
- Unit size - Size of unit related to cost (e.g. £5.50 for a 6kg box you need to enter 6 here)
- Ingredient unit – Using the above example, you would need to enter in ‘kg’ here
- Ingredient net weight - Rarely used – used only for any drained weight adjustments e.g. a tin of tuna or a tin of beans etc
- Ingredient additional size – Using the above mentioned example you would enter 1 here (so the full item would read as £5.50 for 1x 6kg box)
- Ingredient additional unit – Using the above example this is ‘box’
- Ingredient pack size unit – This will automatically populate if you add in additional size (above), but you can enter yourself if desired. See notes/examples on “product import example with notes”
- Ingredient pack size info – This will automatically populate if you add in additional size (above), but you can enter yourself if desired.
- Ingredient split pack - This is to be used if the supplier allows you to split the pack of the product e.g. 1x 6k box can be split into 2x 3kg boxes - if not filled in the system will automatically default to a ‘yes’ in this column, so if splitting packs is not possible you need to put an “N” in this column
- Ingredient tax value - This is to be populated by yourself if there is any additional tax to be added to this product
- Allergens – Enter ‘Y’ only when the allergen is present, any allergens not present please leave the column blank
4. Import the Completed File
Return to:Suppliers > Products
Click Import and select Standard Import using the drop down. Upload your completed file, and submit it for processing.
5. Review and Resolve Errors
After uploading, the system may flag products with errors (e.g. missing required fields, formatting issues).
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Use the interface to correct any flagged lines.
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Once corrected, accept and confirm the products into the system.
Only confirmed products will be available for ordering and recipe use.
💡 Best Practices
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Double-check all supplier product codes and prices before uploading.
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Use the import tool to save time when onboarding large suppliers.
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Always review flagged errors carefully to avoid inaccuracies in stock and costing.
❓FAQs
Can I upload products from multiple suppliers in one file?
Yes — as long as each line includes the correct supplier name.
What if a product doesn’t match system UOMs?
Adjust to match system-recognised units (e.g. kg, g, ml). Inaccurate units will prevent successful upload.
Do I need to fill out all fields?
Only the required fields need to be completed, but including optional fields like allergens, tax, and pack info will improve accuracy.
🆘 Need Help?
📧 Email Support: support@kitchencut.com
📝 Submit a Ticket: Submit a ticket